MBTA’s Richard Davey: No More Free Fares For Late Trains

MBTA general manager Richard Davey hopes to balance his agency’s $137 million budget deficit, in part, by reneging on the first item in the T’s “Customer’s Bill of Rights,” which guarantees a free trip for any bus or train that’s at least 30 minutes late.

Davey says the savings will allow him to improve service. He joins us to explain, and take your calls.

  • Anonymous

    Please ask him to stop running the Chief Paul McMillan announcement every weekday at 8:00 and 5:00. The same commuters hear it over and over again.

  • Anonymous

    I saw the new tracking on the Orange line and was impressed but will there be one for the green line? If not, what improvements will be made for the green line to offset not getting refunds?

  • Laurie

    Tracking is a nice idea. When those signs first went up on the Red Line (the one I use every day), I wondered why they did not track arrival times from the get-go. The DC Metro has had that ability for YEARS. Without that ability, those signs are pretty useless.

    Other things I would very much like to see fixed:

    – Fixing the painfully loud squealing of the wheels on the Red Line. I have to plug my ears every time a train rolls into the station.

    - Covering the stairs leading down into many of the train stations. The open design leads to extremely treacherous footing whenever it rains, sleets, or snows, and it’s really stupid that the stairs aren’t covered.

  • Anonymous

    In addition to the clock, it seems that state gov.’t is becoming more transparent, QC/QI instills faith among riders and patronage is fading through attrition.

  • Rob

    Joined in late, but wish there had been some discussion about the possibility of adding a dedicated bicycle car within some lines of the commuter rails. I’m referring to a car reserved for bicycles, with all the seats removed to allow for bicycle transport, such as can be found in some other major US cities. Perhaps one of older cars Mr. Davey referred to? This type of bicycle transport would greatly expand the reach of our rail system by dovetailing with bicycle commuting.

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